Security awareness campaign to prioritize digital financial security – KBC


While Kenya embraces the digital economy, safeguarding the integrity of electronic and digital systems is a priority, with experts calling for public empowerment on digital vulnerabilities, which has been exacerbated by the full utilization of uninterrupted financial services.

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During a conference convened to launch Kaa Chonjo in 2021! Cards, Online, Online and Online Security Awareness Campaign, stakeholders in the financial sector, telecommunications, consumers and payments emphasized public awareness as an important part in accessing digital payment services and cards during the COVID-19 period. .

Speaking at the event, the Acting Director General of the Acting Director General of Kenya Ms. Mercy Wanjau noted the increase in cyber bullying incidents. According to the Authority Sector Statistics Report for the fourth quarter of 2020, cyber threats increased by more than 50 per cent to 56.2 million cases from the 35.1 million threats reported in the previous quarter.

‘I am convinced that the increase in cybercrime requires a greater understanding of cybersecurity in all sectors if Kenya is to protect the gains made so far in ICT. In addition, there is a need for the whole industry to engage in online mobilization and information sharing, “he added.

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The Chief Executive Officer of the Kenya Banking Association Dr Habil Olaka noted that there had been significant changes in the preference of bank customers for digital services which, according to the Association’s 2020 Customer Satisfaction Survey, was 43 percent.

“While the resilience of the banking industry has continued to promote continuity in the financial services sector, the growing cases of fraud need to be addressed further through consumer education,” he said.

Eva Ngigi Sarwari, Kenya’s Visitor General, stressed the need for co-operation between all sectors in ending fraudulent threats, adding that using data analysis could enable stakeholders to identify risk areas.

“With the change of online users, fraudsters have sought opportunities to take advantage of the way people pay for goods and services. Visa, financial institutions, and payment providers work hard to keep consumer payments secure – using multiple security layers to prevent fraud,” protect data, and help them get their money back if they are hunted down by fraudsters, “Ms Ngigi-Sarwari said. .

“We recognize that it is our responsibility to assist all our partners in the industry to the highest standards and to access the data and analysis of minutes collected by our Advisory and Statistics unit to assist in the overall anti-fraud movement within this market,” he said.

The Executive Director of the Kenya Retail Trade Association Ms Wambui Mbarire said the increase in the use of cards, mobile phones, and online payment methods in the retail industry required regular monitoring of fraudulent practices and educating the public on anti-corruption measures. and new forms of fraud. “Monitoring fraudulent practices is important as it enables stakeholders to identify gaps in understanding and ensure the safety of consumers’ money is guaranteed,” Ms Mbarire said.

Chairman of the Kenya Society for the Blind Chairman Samson Waweru saw the promotion of security awareness in line with the vision of organizations to ensure that no one is left behind. “We are working with a variety of organizations to increase access to services and balance opportunities for people with visual impairments by facilitating programs, building capacity, networks, partnerships and influencing change,” Mr Waweru said.

Grassroots Consumer Association Executive Director Alice Kemunto said creating a financial security awareness is important in helping users identify the safety risks associated with COVID-19.

The month-long campaign will be co-ordinated under the theme “Accelerating and Changing Financial Security Security Challenges” – highlighting security issues arising from the ongoing changes in financial services solutions – required by the Covid19 crisis.

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